I’ve edited and republished my pattern, how can my customers get it? As as soon as you update your pattern with a new PDF, it will be automatically available in the digital...
Can I upload different PDFs, for different language versions of my pattern? You can only upload one PDF file per pattern, so please upload one multi-language PDF. We find it can also...
Help, I can’t sign in / access my Designers account! It happens! If you’re having trouble getting into your account, firstly check to see if you have multiple browsers open...
When a customer isn’t happy, am I responsible for issuing refunds for my patterns? In the unlikely occasion that a customer is not satisfied with a pattern, due to a problem with the way...